Terms

Last updated November 2026

mediamonitoring.tools is built and run by its developers. These terms are between you and them (“we”, “us”). Questions: hello@mediamonitoring.tools.

What the service is

mediamonitoring.tools is an instrument for research: a shared workspace where a team collects publicly available information, from any public source and in any language, classifies it the way its research needs, searches and analyses it, and generates reports from it for its own organisation.

It is a private workspace. It is not a publishing tool, not a news or content service, and not a channel for distributing anything to the public. Nothing in a team’s workspace is publicly accessible: every page requires access issued by that team.

Each team works in its own workspace at its own address. There is no open sign-up: the service is invite-only, access is arranged with a team, and accounts are issued by that team’s administrators. Where your organisation has a separate written agreement with us, that agreement takes precedence over these terms wherever the two differ.

Your account

Your account is issued by your team’s administrator and is for you alone. Keep your sign-in details to yourself, and tell your administrator — or write to hello@mediamonitoring.tools — if you think someone else has them.

You are responsible for what happens through your account, including through any API keys your team issues. Your team’s administrators can change or remove your access at any time.

Collected material: research use only

This is the section that matters most.

The rights stay with whoever published it. Articles, web pages, posts, images and anything else a team collects belong to their publishers and authors. We claim no rights in them, and using mediamonitoring.tools gives neither you nor us any.

What the service does with it. For each item a team adds, mediamonitoring.tools keeps a reference to the original — its source, date and address — together with the text needed to classify, summarise, translate and search it, and the team’s own notes and analysis. Every item points back to its original source, which remains the place to read it in full.

What it is for. Collecting, organising and analysing publicly available information for your team’s research and for your own organisation.

What it is not for. You must not use mediamonitoring.tools, or anything you take out of it, to:

• publish, republish, broadcast or otherwise make collected material available to the public;
• sell, license, syndicate or distribute collected material outside your organisation;
• offer a substitute for the original source, or for a subscription to it;
• remove or obscure authorship, attribution or copyright notices;
• collect material that is not publicly available and that you have no lawful access to, or get around a paywall, login or other access control.

Sharing inside your organisation. Reports and other output produced in mediamonitoring.tools are for circulation within your organisation only. Keep them to summaries, short quotations and links to the original rather than full reproductions. Some countries and rights holders require a licence for copying or circulating published content inside an organisation, even internally — press content in particular; obtaining any licence your organisation needs is your organisation’s responsibility.

Accuracy. Collected material comes from third parties. We do not check it, and including an item implies no view on what it says.

For rights holders. If you believe material held in mediamonitoring.tools infringes your rights, write to hello@mediamonitoring.tools with the details. We will look at it promptly and, where appropriate, remove it.

Your team’s content

Everything your team adds that is not collected third-party material — notes, tags, classifications, analysis, reports — belongs to your organisation. We receive only the narrow permission needed to run the service: to store it, to process it so it can be searched and analysed, to send it to the service providers named in the Privacy Policy for that purpose, and to show it back to your team. That permission ends when the content or the workspace is deleted.

We do not use your team’s content, or the material it collects, to train AI models, and we do not license it to anyone.

mediamonitoring.tools is open-source software, licensed under the GNU Affero General Public License (AGPL) and published on GitHub. That licence, not these terms, governs the code; these terms govern this hosted service. The mediamonitoring.tools name belongs to its developers. Suggestions are welcome, and we may use them to improve the service without owing anything for them.

AI-assisted features

Summaries, automatic classifications, translations and search ranking are produced by automated systems, including AI models. They can be wrong, incomplete or miss nuance. They are aids to research, not judgement: check anything that matters against the original before relying on it or passing it on.

What you must not do

Beyond the rules on collected material above: do not use mediamonitoring.tools for anything illegal; do not collect or store personal information beyond what your research needs, and never sensitive personal data; do not attack, overload or probe the service or the people using it; and do not resell access or share it outside your team.

We can suspend an account or a workspace that does these things. For anything short of serious or repeated abuse, we will contact the team’s administrators first.

No charge

mediamonitoring.tools is currently provided without charge. Fees apply only where a written agreement with us for a mediamonitoring.tools subscription says so. If paid subscriptions are introduced, these terms will be updated before anyone is charged.

What we do not promise

mediamonitoring.tools is provided as is, without warranty of any kind. We do not promise it will be available without interruption, free of faults, or suited to your particular purpose.

Ending it

You can stop using mediamonitoring.tools at any time, and your administrators can remove your account. A workspace ends when your organisation’s arrangement with us ends, if these terms are seriously breached, or when we decide to close it or the service, in which case its administrators get at least thirty days’ notice. Before a workspace closes, its administrators can ask for an export of the team’s own content; after it closes, the workspace’s data is deleted as described in the Privacy Policy.

Because mediamonitoring.tools is open source, a team that wants to carry on can also run its own copy, independently of us.

Changes

mediamonitoring.tools is under active development and its features will change. Material changes to these terms will be communicated to each team’s administrators before they take effect; carrying on using the service after that means accepting them.

Governing law

These terms are governed by the laws of the Commonwealth of Virginia, United States, and any dispute belongs to the courts there. If something goes wrong, write to hello@mediamonitoring.tools first — most problems are solvable by email.